Careers

Great Place to Work Certified - Snuggle Bugz

Snuggle Bugz is one of Canada's largest baby stores, with an online presence at www.snugglebugz.ca and 9 retail stores. We offer parents an amazing selection of mid to high end baby furniture, gear and accessories. We strive to provide the best service, products and customer experiences in the industry. We are looking for driven and energetic employees to join our family spirited team.

Snuggle Bugz is proud to be certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

Why Work at Snuggle Bugz?

  • Full Benefits Snuggle Bugz values your need to take care of yourself. We love our people and take care of them by offering a comprehensive benefit plan.
  • Paid Vacation Snuggle Bugz values your need to get away and spend time with your friends and family. We love our people and offer paid vacation time.
  • Discounts Snuggle Bugz values your need to purchase products for either yourself or your friend and family. We love our people and offer employee discounts on our products. 
  • BBQ’s and Events Snuggle Bugz values your need to work hard but play hard too. We love our people and host regular Employee events to ensure we can play as a team. 
  • Growth Opportunities Snuggle Bugz values your need to grow. We love our people and are so excited when we can leverage internal talent for promotions and upward movement.
  • Family First Snuggle Bugz values you and your family. We love our people and provide flexible work solutions that suit your needs
  • Inspiring All Hands Meetings Snuggle Bugz values your need to be in the know. We love our people and host an All hands meeting once per month. We share upcoming events, notable changes and everything Snuggle Bugz.
  • Commitment to Excellence Snuggle Bugz values your need for recognition. We love our people and encourage employees to participate in our Commitment to Excellence Recognition Program. Winners of the program can walk away with prizes such as gift certificates, days off, lunch with Ben or a team lunch.

We encourage you to check out our open opportunities and check back next week too as there are always new things popping up as we grow our footprint across Canada.

Distribution Centre Associate

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently, we are missing a critical link (aka YOU) and seeking a candidate armed with a passion for building meaningful relationships with our friends.

The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization

Responsibilities
  • Putting product away in the accurate BIN location
  • Pulling / Picking inventory from BIN locations for orders and store transfers
  • Restocking shelves from overflow inventory locations and consolidating items when necessary
  • Perform inventory control procedures including assigned cycle counting
  • Locate product from the pick list in the retail store, package and load in company vehicle, ensuring the security of company property at all times
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements
  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Director of Finance and Operations

Hours Full Time Salary, 40 hrs per week, open availability required with ability to work during the day.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Talent Program Administer
Mat Leave Contract (12-18 Months)

The Talent Program Administrator will be responsible for the day to day management of all Talent programs at our head office and in support of our retail stores. Primary responsibilities will include compensation administration; benefits administration; HRIS administration; designing and implementing programs, policies and procedures; and ensuring our workplace is in compliance with all applicable laws and requirements.

The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization

Responsibilities
  • Talent Compensation and Benefits Administration, including year end administration and updates.
  • Assist employees with compensation and benefits related inquiries.
  • Ensure compliance with regulatory requirements and internal policies & procedures. Completion of statutory filings related to payroll.
  • Ensure all locations are compliant with workplace laws.
  • Draft and maintain talent programs, policies and procedures.
  • Maintain and prepare talent employment related documentation, including employment contract administration.
  • Generate routine reports, assist with ad-hoc reporting requirements, and provide oversight of talent absences and assistance with managing vacancies.
  • Oversight of information in the information systems related to employee records, including maintaining documentation regarding any talent issues that arise and escalate as required to senior management.
  • Stay up to date on regulatory updates and changes impacting talent.

Additional duties and responsibilities may be added or modified as required throughout the course of your employment.

Requirements
  • Minimum of 3 years experience administering payroll and benefits; previous experience with Payworks would be an asset, preferably in a retail environment. Payroll certification would be an asset.
  • A University or College degree/diploma required.
  • Experience preparing and maintaining talent programs, policies and procedures.
  • Strong understanding of applicable laws and requirements.
  • Hands on entrepreneurial spirit and drive.
  • Advanced interpersonal and communication skills (verbal and written).
  • Capable of maintaining a high degree of confidentiality and professionalism.
  • Strong analytical thinker, process focused and detail oriented.
  • Advanced knowledge of Microsoft Office (Outlook, Excel, Word) is required.

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Finance Manager

Hours 18 month contract, Salaried Position, 40 hrs per week, M-F, some evenings and weekends may be required.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Sales Advisor

Locations currently hiring Stockyards, Milton, Coquitlam, London (Part-Time)

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently, we are missing a critical link (aka YOU) and seeking a candidate armed with a passion for building meaningful relationships with our friends.

A Sr. Retail Sales Advisor is a leader on our sales floor. They are comfortable leading the store team to achieving daily KPI targets and executing expected store tasks. They are responsible for opening/closing a store and will, at times, be a lead decision maker in the store. They are energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities
  • Customer Service in-person & over the phone
  • POS Transactions for Friends (sales, inventory lookups, placing special orders)
  • Product expert: Assist Friends in finding the best product to meet their needs
  • Receiving store shipments and stock replenishment
  • Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
  • Assist with the merchandising & store promotional signage
  • Setting daily game plan with a team of associates to reach daily KPIs and complete daily tasks
  • Opening/Closing the store

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements
  • Proven Leadership experience (Min 1 year)
  • Customer Service experience (Min 2 years)
  • Charismatic, energetic person
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working within a team environment
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Comfort with cash handling
  • Comfort with Point of Sale (POS)
  • Comfort & Understanding of email programs
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Retail Store Manager

Hours Part Time – Minimum availability 15-20 hours/week with ability to work evenings and weekends

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Social Media Specialist

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and create marketing campaigns that capture our friends’ attention.
As part of the Marketing team, the Social Media Specialist is responsible for the effective creation and implementation of unique marketing campaigns and original content for all Snuggle Bugz social media channels. They will be responsible for continuing to build the brand, maximize awareness, and drive revenue. Furthermore, they will manage the Snuggle Bugz social media presence, including Facebook, Instagram, Pinterest, Twitter and additional channels that may be deemed relevant. The Social Media Specialist will understand what it takes to create compelling brand content, build our online community, and interact effectively with Friends. This position reports directly to the Director of Marketing and works closely with all members of the Marketing team and other departments to ensure company goals are met.

Responsibilities
  • Daily posting, maintenance, and monitoring of Snuggle Bugz’ social media profiles and presence including Instagram, Facebook, Pinterest, YouTube and other pages/profiles
  • Propose campaigns and strategies to increase lead generation, engagement and conversions
  • Contribute to the build & execute on social media strategy
  • Creates and leads the social media marketing calendar including monthly content
  • Write engaging, original content with a strong brand voice for all social channels
  • Create and manage the social media budget
  • Generate content & idea creation for social media posts (captions, ideas, images etc.)
  • Develop an optimal posting schedule, considering traffic and customer engagement metrics
  • Facilitate online conversations with customers and respond to queries
  • Oversee social ad performance on Facebook, Instagram etc.
  • Stay up to date with changes in social platforms ensuring maximum effectiveness
  • Track, measure, and analyze all initiatives to report on social media ROI
  • Maintain up to date knowledge of social media trends, algorithms, issues and best practices
  • Travel to stores, conferences, and special events is required for social media filming

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements:
  • Post-Secondary Education in Marketing, Communication, or related field
  • 1+ years of Social Media experience
  • Must be comfortable with regular on-camera filming for product demonstrations and events
  • Strong knowledge of social channels and best practices
  • Strong creative background and ability to create content (text, image, and video)
  • Knowledge of social post scheduling software (Later, Hootsuite or similar
  • Strong ability to work independently and within a team environment
  • Strategic thinker with the ability to identify supporting tactics for social media and other marketing strategies
  • Strong analytical skills & ability to track metrics proving ROI of social media efforts
  • Self-driven and independent performer with strong commitment to deadlines
  • Experience with Google Analytics an asset
  • Graphic design or video editing skills an asset
  • Knowledge of Facebook Ads Manager an asset

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Director of Marketing

Hours Full Time Salary, 40+ hrs per week, Monday-Friday (some evening and weekends required)

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Senior Retail Sales Advisor (Keyholder)

Locations currently hiring Etobicoke (Full-Time), Milton (Part-Time)

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends.

A Sr. Retail Sales Advisor is a leader on our sales floor. They are comfortable leading the store team to achieving daily KPI targets and executing expected store tasks. They are responsible for opening/closing a store and will, at times, be a lead decision maker in the store. They are energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities
  • Customer Service in-person & over the phone
  • POS Transactions for Friends (sales, inventory lookups, placing special orders)
  • Product expert: Assist Friends in finding the best product to meet their needs
  • Receiving store shipments and stock replenishment
  • Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
  • Assist with the merchandising & store promotional signage
  • Setting daily game plan with a team of associates to reach daily KPIs and complete daily tasks
  • Opening/Closing the store

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements
  • Customer Service experience (Min 2 years)
  • Proven Leadership experience (Min 1 year)
  • Charismatic, energetic person
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working within a team environment
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Comfort with cash handling
  • Comfort with Point of Sale (POS)
  • Comfort & Understanding of email programs
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Retail Store Manager

Hours Part Time – Minimum availability 15-20 hours/week with ability to work evenings and weekends

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Flex Content Assistant

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently, we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and create meaningful content for our friends.
The Flex Content Assistant will work closely with the Marketing team to upload new content onto our Learning Centre. Responsible to upload provided content and images to the Snuggle Bugz website, ensuring proper formatting and SEO best practices are followed.

Responsibilities
  • Assists in timely additions of new Learning Centre articles and images on the site
  • Ensure the highest levels of accuracy, relevance and richness standards are upheld, including written content review for grammar and content quality, formatting/styling accuracy, image upload, internal linking, and SEO requirements are adhered to
  • Work with the Content Manager, Content Contributors and the Ecommerce team to schedule the release of content on the Snuggle Bugz site according to stated deadlines
  • Evaluate and execute special projects as assigned

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements
  • Must have access to own computer
  • This is a remote working position
  • Strong working knowledge of MS Word, Excel, and other Office tools
  • Excellent problem-solving skills, analytical skills and be able to multi-task
  • Excellent organizational skills, with strong attention to detail & timelines
  • Excellent written and verbal communication skills
  • Strong ability to work independently and within a team environment
  • Strong desire and a proven aptitude for continuous learning
  • An understanding of hand-coded HTML, CSS, HTML5, JavaScript (jQuery) an asset
  • Hands-on entrepreneurial spirit and drive

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Content Manager

Hours Part-Time, Hourly, minimum of 12 hours per week, Monday - Sunday

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Assistant Retail Store Manager

Locations currently hiring Coquitlam (Full Time)

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our retail talent.

Our Assistant Retail Store Manager is a pivotal leadership role within our Snuggle Bugz Stores. They are a full-time leader and will have a focused expertise in one of our two sides of the business: Nestled (Furniture) or Snuggle Bugz (Gear). Our Assistant Retail Store Manager supports their Retail Store Manager in creating a high level of Customer service, floor leadership, development of Retail Sales Advisors, and maintenance of the company’s Core Values.

Our Assistant Retail Store Manager is accountable to store KPIs, maintaining visual and operational standards, and leading by example for company processes. They are able to balance, floor leadership, administrative tasks, coaching, and sales on each shift while working with their Retail Store Manager to ensure they are creating an engaging and rewarding environment of accountability.

Responsibilities
  • Store Operations:
  • Opening/Closing Store/Cashing out - balancing daily transactions
  • Managing Leadership POS functions (overrides, returns, resolution for customer service issues)
  • Floor Leadership – driving team to achieve daily KPIs & complete daily tasks
  • Organizing weekly cash deposits
  • Scheduling Support
  • Patroll Support
  • Supporting Weekly/Monthly Operations & Product Calls
  • Executing company processess
  • Lead by example for company standards: Customer Service, Personal Presentation, Processes
  • Managing Retail Sales Advisors:
  • Supporting interviewing/hiring process
  • Supporting & executing onboarding/training of Talent
  • Coaching & Motivating Talent
  • Supporting RSM/GM with administrative paperwork which accompanies the above
  • Supporting the resolution of Talent issues
  • Product & Merch:
  • Supporting the organising/receiving/execution of shipments
  • Ensure replenishment is taking place
  • Managing Recalls & Informing HQ and Talent all steps have been takent
  • Supporting Damages Admin
  • Supporting Store Allocation Process
  • Maintaining Store Visual Standards & Executing VCOMMs/Resets
  • Managing promotions & store window and in-store signage
  • Supporting annual inventory counts
  • Supporting Cycle Count process
  • Special Orders – ensuring pick ups/deliveries and closure of these orders are maintained
  • Community:
  • Aware & a part of local Mom groups who influence our Friends
  • Support & Execution of Confidence Events
Requirements
  • Customer Service experience (min 3 years)
  • Proven Leadership experience (Min 2 years)
  • Understanding of Retail KPIs (Sales/ADS/Email Capture/Labour Hours/Budgets)
  • Highly motivated, charismatic, energetic
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working with a team & taking on a leadership role
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Min of 2 years of cash handling experience
  • Comfortable with Point of Sale (POS)
  • Comfort & Understanding of MS Office programs (Excel & Outlook a must)
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Retail Store Manager

Hours Full Time Salary, 40 hrs per week, open availability required with ability to work evenings & weekends.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Flex Distribution Centre Associate

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently, we are missing a critical link (aka YOU) and seeking a candidate armed with a passion for building meaningful relationships with our friends.

The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization

Responsibilities
  • Putting product away in the accurate BIN location
  • Pulling / Picking inventory from BIN locations for orders and store transfers
  • Restocking shelves from overflow inventory locations and consolidating items when necessary
  • Perform inventory control procedures including assigned cycle counting
  • Locate product from the pick list in the retail store, package and load in company vehicle, ensuring the security of company property at all times
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements
  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.
Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to Director of Finance and Operations

Hours Flex shifts. 8 hr a week min availability

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Distribution Centre Associate

Location: Burlington (Day / Afternoon Shifts Available)

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to provide support in our Distribution Centre.

A full-time week-day position, involving infrequent weekend work. The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization.

Responsibilities:
  • Putting product away in the accurate BIN location
  • Pulling / Picking inventory from BIN locations for orders and store transfers
  • Restocking shelves from overflow inventory locations and consolidating items when necessary
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned 
  • Additional duties and responsibilities may be added or modified as required throughout the course of your employment.

Requirements:
  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • Previous experience as a warehouse worker an asset
If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to: Distribution Centre Manager 
Hours: Full-time Hourly. Full open availability is required. Some evenings and weekends may be required based on scheduling.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Logistics Specialist

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently, we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to provide support.

Our Logistics Specialist will be responsible for the day to day movement of inventory between retail stores and our main distribution centre. The position requires someone with attention to detail to ensure the correct products are being moved by someone with safe driving habits and a driving record to back it up. Our Logistics Specialist will also excel at regularly looking at product that is moving between the stores to see if there are any opportunities with the software and /or the performance of the inventory transfer processes.

Requirements:
  • A valid G license held for a minimum of 5 years, with a clean driving record
  • Ability to lift heavy objects (50 lbs+) and be on your feet all day
  • Previous experience with distribution centres is strongly preferred
  • Hands on entrepreneurial spirit and drive
  • Basic knowledge of Microsoft Office is required
Responsibilities:
  • Create, using company guidelines, picks of product to be recalled from stores to distribution centre
  • Diligently monitor and fulfil requests for supplies to be delivered to retail stores from retail support
  • Load and unload the company provided vehicle safely and efficiently
  • Assist the retail store in merchandising the product brought from the distribution centre
  • Locate product from the pick list in the retail store, package and load in company vehicle, ensuring the security of company property at all times
  • Upon return of product to distribution centre, scan product efficiently and accurately
  • Understand the distribution centre layout and be competent in understanding of the location system to accurately put product away after scanning
  • Comply with corporate policies at all times and obey traffic laws
  • Ensure proper maintenance of company vehicle
  • Other duties as may reasonably be assigned by management
Additional duties and responsibilities may be added or modified as required throughout the course of your employment 
If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.
Reports to: Director of Finance and Operations

Hours: Salaried position, 40 hrs per week, M-F, some evenings/weekends may be required occasional
If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca