Careers

BC Coquitlam Job Fair Store Advisors
Great Place to Work Certified - Snuggle Bugz


Snuggle Bugz is one of Canada's largest baby stores, with an online presence at www.snugglebugz.ca and 9 retail stores. We offer parents an amazing selection of mid to high end baby furniture, gear and accessories. We strive to provide the best service, products and customer experiences in the industry. We are looking for driven and energetic employees to join our family spirited team.

Snuggle Bugz is proud to be certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

Why Work at Snuggle Bugz?

Full Benefits

Snuggle Bugz values your need to take care of yourself. We love our people and take care of them by offering a comprehensive benefit plan.

Paid Vacation

Snuggle Bugz values your need to get away and spend time with your friends and family. We love our people and offer paid vacation time.

Discounts

Snuggle Bugz values your need to purchase products for either yourself or your friend and family. We love our people and offer employee discounts on our products.

BBQ’s and Events

Snuggle Bugz values your need to work hard but play hard too. We love our people and host regular Employee events to ensure we can play as a team.

Growth Opportunities

Snuggle Bugz values your need to grow. We love our people and are so excited when we can leverage internal talent for promotions and upward movement.

Family First

Snuggle Bugz values you and your family. We love our people and provide flexible work solutions that suit your needs

Inspiring All Hands Meetings

Snuggle Bugz values your need to be in the know. We love our people and host an All hands meeting once per month. We share upcoming events, notable changes and everything Snuggle Bugz.

Commitment to Excellence

Snuggle Bugz values your need for recognition. We love our people and encourage employees to participate in our Commitment to Excellence Recognition Program. Winners of the program can walk away with prizes such as gift certificates, days off, lunch with Ben or a team lunch.

We encourage you to check out our open opportunities, and check back next week too as there are always new things popping up as we grow our footprint across Canada.

Retail Sales Advisor

Locations: Coquitlam (BC), Etobicoke, Kanata, Milton

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends.

A Retail Sales Advisor is energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities:
  • Customer Service in person & over the phone 
  • POS Transactions for Friends (sales, inventory look ups, placing special orders) 
  • Product expert: Assist Friends in finding the best product to meet their needs 
  • Receiving store shipments and stock replenishment 
  • Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms) 
  • Assist with the merchandising & store promotional signage 
Additional duties and responsibilities may be added or modified as required throughout the course of your employment 

Requirements:
  • Charismatic, energetic person 
  • Great Communicator (expected to communicate with Friends, Peers & Managers) 
  • Proven history of working within a team environment 
  • Ability to be on their feet for 6 to 8-hour shifts 
  • Ability to lift and/or move 50 lbs 
  • Self-Starter – ability to understand and execute tasks with minimal supervision 
  • Comfort with cash handling 
  • Comfort with Point of Sale (POS) 
  • Comfort & Understanding of email programs 
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.) 

If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to: Retail Store Manager

Hours: 

·        Part Time – Minimum availability 15-20 hours/week with ability to work evenings and weekends

·        Full Time – Open availability required with ability to work evenings and weekends


If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Sr. Retail Sales Advisor (Keyholder)

Location: Coquitlam (BC), Oakville (Full Time)

Description:

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends.

A Sr. Retail Sales Advisor is a leader on our sales floor. They are comfortable leading the store team to achieving daily KPI targets and executing expected store tasks. They are responsible for opening/closing a store and will, at times, be a lead decision maker in the store. They are energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities: 
  • Customer Service in person & over the phone
  • POS Transactions for Friends (sales, inventory look ups, placing special orders)
  • Product expert:  Assist Friends in finding the best product to meet their needs
  •  Receiving store shipments and Stock Replenishment
  • Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
  • Assist with the merchandising & store promotional signage
  • Setting daily game plan with a team of associates to reach daily KPIs and complete daily tasks
  • Opening/Closing the store
Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Requirements:
  • Customer Service experience (Min 2 years)
  • Proven Leadership experience (Min 1 year) 
  • Charismatic, energetic person
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working with a team & taking on a leadership role
  • Ability to be on their feet for 6 to 8-hour shifts
  •  Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Min of 2 years of cash handling experience
  • Comfort with Point of Sale (POS)
  • Comfort & Understanding of email programs
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)
If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to:  Retail Store Manager

Direct Reports: None

Hours:

·        Part Time – Minimum availability 15-20 hours/week with ability to work evenings and weekends

·        Full Time – Open availability required with ability to work evenings and weekends


If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca
Assistant Retail Store Manager
Location: Stockyards Village

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our retail talent.

Our Assistant Retail Store Manager is a pivotal leadership role within our Snuggle Bugz Stores. They are a full-time leader and will have a focused expertise in one of our two sides of the business: Nestled (Furniture) or Snuggle Bugz (Gear). Our Assistant Retail Store Manager supports their Retail Store &/or Retail General Manager in creating a high level of Customer service, floor leadership, development of Retail Sales Advisors, and maintenance of the company’s Core Values.

Our Assistant Retail Store Manager is accountable to store KPIs, maintaining visual and operational standards, and leading by example for company processes. They are able to balance, floor leadership, administrative tasks, coaching, and sales on each shift while working with their Retail Store Manager to ensure they are creating an engaging and rewarding environment of accountability.

Responsibilities:

§  Store Operations

o  Opening / Closing Store /Cashing out – balancing daily transactions

o  Managing Leadership POS functions (overrides, returns, resolution for customer service issues)

o  Floor Leadership – driving team to achieve daily KPIs & complete daily tasks

o  Organizing weekly cash deposits

o  Scheduling Support

o  Payroll Support

o  Supporting Weekly/Monthly Operations & Product Calls

o  Executing company processes

o  Lead by example for company standards: Customer Service, Personal Presentation, Processes

§  Managing Retail Sales Advisors

o  Supporting interviewing/hiring process

o  Supporting & executing onboarding/training of Talent

o  Coaching & Motivating Talent

o  Supporting RSM/GM with administrative paperwork which accompanies the above

o  Supporting the resolution of Talent issues

§  Product & Merch

o  Supporting the organising/receiving/execution of shipments

o  Ensure replenishment is taking place

o  Managing Recalls & Informing HQ and Talent all steps have been taken

o  Supporting Damages Admin

o  Supporting Store Allocation Process

o  Maintaining Store Visual Standards & Executing VCOMMs/Resets

o  Managing promotions & store window and in-store signage

o  Supporting annual inventory counts

o  Supporting Cycle Count process

o  Special Orders – ensuring pick ups/deliveries and closure of these orders are maintained

§  Community

o  Aware & a part of local Mom groups who influence our Friends

o  Support & Execution of Confidence Events

Additional duties and responsibilities may be added or modified as required throughout the course of your employment


Requirements: 
  • Charismatic, energetic person
  • Customer Service experience (Min 3 years)
  • Proven Leadership experience (Min 2 years)
  • Understanding of Retail KPIs (Sales/ADS/Email Capture/Labour Hours/Budgets)
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working with a team & taking on a leadership role
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Min of 2 years of cash handling experience
  • Comfort with Point of Sale (POS)
  • Comfort & Understanding of MS Office programs (Excel & Outlook a must)
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)
  • NOTE: Combo locations who house our Nestled Furniture Showroom, will have an ARSM dedicated to this understanding of the product and process associated with this Snuggle Bugz Brand. Background in Furniture, home design and decor is an asset. If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to: Retail Store Manager
Hours: Full Time Hourly, 40 hours per week, open availability required with ability to work evenings & weekends.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Distribution Centre Associate

Location: Burlington

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to provide support in our Distribution Centre.

A full-time week-day position, involving infrequent weekend work. The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization.

Responsibilities:
  • Putting product away in the accurate BIN location
  • Pulling / Picking inventory from BIN locations for orders and store transfers
  • Restocking shelves from overflow inventory locations and consolidating items when necessary
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned 
  • Additional duties and responsibilities may be added or modified as required throughout the course of your employment.

Requirements:
  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • Previous experience as a warehouse worker an asset
If you meet the above qualifications, and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume. Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Reports to: Distribution Centre Manager 
Hours: Full-time Hourly. Full open availability is required. Some evenings and weekends may be required based on scheduling.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Talent Program Administrator (Maternity Leave Contract)


Location: Burlington

The Talent Program Administrator will be responsible for the day to day management of all Talent programs at our head office and in support of our retail stores. Primary responsibilities will include compensation administration; benefits administration; HRIS administration; designing and implementing programs, policies and procedures; and ensuring our workplace is in compliance with all applicable laws and requirements.

**Please note: this role is a 12-month, full time Maternity Leave contract role**

Responsibilities:
  • Talent Compensation and Benefits Administration, including year end administration and updates. 
  • Assist employees with compensation and benefits related inquiries. 
  • Ensure compliance with regulatory requirements and internal policies & procedures. 
  • Ensure all locations are compliant with workplace laws. 
  • Draft and maintain talent programs, policies and procedures. 
  • Maintain and prepare talent employment related documentation, including employment contract administration. 
  • Generate routine reports, assist with ad-hoc reporting requirements, and provide oversight of talent absences and assistance with managing vacancies. 
  • Oversight of information in the information systems related to employee records, including maintaining documentation regarding any talent issues that arise and escalate as required to senior management. 
  • Stay up to date on regulatory updates and changes impacting talent. 
Additional duties and responsibilities may be added or modified as required throughout the course of your employment.

Requirements:
  • Minimum of 3 years experience administering payroll and benefits; previous experience with Payworks would be an asset, preferably in a retail environment. Payroll certification would be an asset.
  • Experience preparing and maintaining talent programs, policies and procedures.
  • Strong understanding of applicable laws and requirements.
  • A University or College degree/diploma is strongly desired. Hands on entrepreneurial spirit and drive.
  • Advanced interpersonal and communication skills (verbal and written).
  • Capable of maintaining a high degree of confidentiality and professionalism.
  • Strong analytical thinker, process focused and detail oriented
  • Advanced knowledge of Microsoft Office (Outlook, Excel, Word) is required.

If you meet the above qualifications and are interested in working for a company with an outstanding culture and work environment, please submit your covering letter along with resume.


Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process. 

REPORTS TO: Director of Finance
DIRECT REPORTS: None
HOURS: 40 hours per week, M-F, some evenings and weekends may be required.

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