Recall Notice: Stokke® Steps™ Bouncer and Stokke® Steps™ Newborn Set

Please be aware that STOKKE has issued a voluntary product recall on the Stokke Steps Bouncer and Stokke Steps Newborn Set.

The risk is associated with Stokke Steps Bouncers and Stokke Steps Newborn Sets produced between February 2014 and December 21 2018.

ST-350103 Steps Bouncer-Blue
ST-350104 Steps Bouncer-Greige
ST-350105 Steps Bouncer-Pink
ST-483204 Steps Bouncer-Grey Clouds

This issue could cause the Stokke Steps Bouncer and Stokke Steps Newborn Set to fail to attach properly to the Stokke Steps Chair even though the locking indicator turns green. Should this happen, the Stokke Steps Bouncer or Newborn Set may detach from the chair – because of caregiver or sibling interaction, for instance. This can pose a fall hazard for the child.

Customers who have purchased this product should stop using the combination of the Stokke Steps Chair and the Stokke Steps Bouncer or Newborn Set.

CLICK HERE and enter the serial number on your unit to check whether your product is affected.

• If the product is verified as affected, the customer should continue the product registration to receive instructions on how to get your product repaired.

• If verified as affected, Stokke will issue you a new chassis as replacement free of charge.

The serial number can be found on the lower part under the chassis. Used separately, the Stokke Steps Chair and Stokke Steps Bouncer represent no risk and are safe to use. The Stokke Steps Newborn Set can only be used with the chair.

Please do not bring the affected product to Snuggle Bugz store locations as we are unable to provide you with a replacement.

Thank you for your attention to this matter,
Snuggle Bugz
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