Job Opportunities

Snuggle Bugz is expanding again!  We are looking for driven and energetic employees to join our team immediately.  If you are looking for a fun and rewarding place to work, apply now!

Positions Available

POSITION: Marketing Manager
Report to: President
Direct Reports: Creative, Digital
Hours: Full Time Salary, 40 hrs per week, M-F, some evenings and weekends may be required.

The Marketing Manager will be responsible for managing the day to day operations of the marketing activities and the long term marketing strategy. They will work closely with other members of the marketing team and other company departments to ensure company goals are met.

Requirements:

  • 5+ years of marketing experience in a multichannel retail industry, preferably with ecommerce
  • Undergraduate degree in business or equivalent experience required
  • Previous experience marketing to moms
  • Firsthand knowledge of our brands and products
  • Working knowledge of the latest internet marketing technologies such as digital, social, blogs, etc
  • Proven ability to oversee all marketing, advertising and promotional staff and activities
  • Experience in media content would be an asset
  • Experience in graphic design and associated software would be an asset
  • Hands on entrepreneurial spirit and drive

If you are interested in applying for this position, please forward your resume and any additional information to stephen (at) snugglebugz.ca

 

POSITION: Online Merchandising Assistant
Report to: Web Manager
Hours: Full Time Salary, 40 hrs per week, M-F, some evenings and weekends may be required.
Duration: 6-month contract, with potentially an option to continue

The Online Merchandising Assistant will work closely with the Web manager to analyze data and make product changes to get the right product in front of the right person at the right time. It’s all about displaying products in such a way that stimulates interest and entices customers to make a purchase.

Requirements:

  • Data Driven, proven analytical competence
  • Proven knowledge in internet technologies and analytic software such as Google Analytics
  • Previous Ecommerce experience is required
  • Firsthand knowledge of our brands and products would be an asset
  • An understanding of Photoshop, Flash, hand-coded HTML, CSS, HTML5, javascript (jquery)
  • Hands on entrepreneurial spirit and drive

RESPONSIBILITIES

  • optimize the performance of the inventory in the online store environment based on customer behavior
  • Ensure that customers can easily find the products they are looking for by continually improving site and organic search results
  • Manages timely additions of new products
  • Ensure accurate information on all items on the site, including descriptions, images, style attributes, shipping restrictions, pricing and any enhanced product content
  • Responsible for timely removal of discontinued product from site
  • Contributes to idea generation, prioritization and defining business needs of website enhancements
  • Assists in website user testing for IT enhancements
  • Supports online marketing initiatives with site and content improvements
  • Create appropriate cross-sell and up-sell opportunities throughout the site. Monitor performance and adjust accordingly
  • Set up and maintain all products and categories and navigational elements
  • Analyze sales performance to evaluate merchandising efforts, product sell-through, and product opportunities
  • Identify opportunities based on site analytics
  • Evaluate and execute special projects under the direction of the Web Manager

If you are interested in applying for this position, please forward your resume and any additional information to stephen (at) snugglebugz.ca

 

POSITION: Furniture Sales Associate
Report to: Furniture Store Manager
Hours: Part-Time or Full Time Hourly plus Commission, open availability is required

A Furniture Sales Associate must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information. Responsibilities include assisting customers in product selection, handling cash/credit transactions, and merchandising product.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a "people person"
  • Furniture industry experience is a strong asset!

RESPONSIBILITIES

  • Customer focused
  • Product expert: Assist customers in finding the best product to meet their needs
  • Creating the best customer shopping experience
  • Assist with the merchandising of product throughout the store
  • Help maintain an organized stockroom and sales floor

If you are interested in applying for this position, please forward your resume and any additional information to TaniaGibson (at) snugglebugz.ca

 

POSITION:Customer Service Associate – Web Department (Burlington, Ontario)
Report to: Web Manager and Lead Customer Service Rep
Hours: Full-Time (40 hours per week)
Duration: 6-month contract, with potentially an option to continue

Customer Service Representatives are the first point of contact for our amazing customers and they help with any and all inquiries. Customers call in needing help with many things, including but not limited to: placing new orders, returning or exchanging an item, searching our website for an item (think personal shopper extraordinaire) and general product info. We’re looking for a cool cucumber to join our team of three at our head office in Burlington, ON.

What your average day may look like:

•  Answering incoming phone calls
•  Placing outgoing calls and following up on customers’ question
•  Using our in-house system to place customers’ online orders
•  Chatting online with customers using the chat feature on the Snuggle Bugz website
•  Responding to customers’ emails
•  Assisting customers with returning items
•  Providing above and beyond service while helping customers with their shopping needs
•  Participation in the occasional product training session.

Requirements:

•  Excellent communication skills - both verbal and written
•  Ability to work well as part of a team
•  Ninja-like skills on the internet, ability to leap to multiple sites with lightning speed.
•  Love of online shopping! It’s ok if you aren’t a shopaholic but you have to know how to do it.
•  Ability to run circles around the computer, MS Outlook, MS Word, MS Excel a must.
•  A typing speed of at least 50 wpm
•  A self-motivated, self-starter, self-assured, selfless attitude
•  A high sense of urgency and multitasking skills
•  Available to work the occasional weekend and evenings when required
•  Language Skills: Fluency in French an asset

And you know, it’s all in the details – bring a keen eye to the game

If you are interested in applying for this position, please forward your resume and any additional information to stephen (at) snugglebugz.ca


Warehouse Labourer (Burlington, Ontario)

The Warehouse Labourer supports the warehouse by putting away inventory, pulling inventory for orders, restocking shelves and keeping the warehouse in an organized state.  The successful candidate will be a team player, hard worker and love seeing a task to completion.  This is a full time 6 month contract position.

Responsibilities Include:

  • Stocking shelves from inbound inventory shipments
  • Pulling / Picking inventory for orders, store transfers
  • Restocking shelves from overflow inventory locations
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Requirements:

  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • Previous experience as a warehouse worker an asset

If you are interested in applying for this position or would like more details on the position, please forward your resume and any additional information to hrdc (at) snugglebugz.ca

 

Retail Sales Associate (Burlington, Ontario)

Description:  A part-time position including some Evenings and weekends.  The successful candidates must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:  2 – 5 years retail experience.  Sales Associates must be motivated self starters requiring minimal supervision.  Experience is an asset, either from working in the industry or from being a mom!

If you are interested in applying for this position, please forward your resume and any additional information to burlington (at) snugglebugz.ca


Retail Sales Associate (Milton, Ontario)


Description:  A part-time position including some Evenings and weekends.  The successful candidates must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:  2 – 5 years retail experience.  Sales Associates must be motivated self starters requiring minimal supervision.  Experience is an asset, either from working in the industry or from being a mom!

If you are interested in applying for this position, please forward your resume and any additional information to milton (at) snugglebugz.ca