Job Opportunities

Snuggle Bugz is one of Canada's largest baby stores, with an online presence at www.SnuggleBugz.ca and 7 retail stores. We offer parents an amazing selection of mid to high end baby furniture, gear and accessories. We strive to provide the best service, products and customer experiences in the industry. We are looking for driven and energetic employees to join our family spirited team. If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Positions Available

Additional Snuggle Bugz Opportunities – Burlington, Ontario

Assistant Store Manager

Description:

The Assistant Store Manager will work with the Store Manager to manage and develop a professional staff of sales associates to drive sales, provide excellent service to our customers, meet company goals, and maximize store promotions and marketing initiatives. Sales growth will be achieved through training and coaching your staff to accomplish their professional and financial goals. The Assistant Store Manager must also possess exceptional administrative and interpersonal skills. Assistant Store Manager responsibilities include hiring, training, coaching, merchandising, selling and exceeding customer expectations.

Requirements:

  • 1-3 years of experience in retail management
  • Highly motivated and charismatic, energetic
  • Computer proficiency with Windows based applications
  • Retail, display design, and business training an added benefit
  • Formal sales training an asset
  • Industry experience is an asset

Responsibilities:

Store Operations

  • Opening/Closing Store
  • Cashing out - balancing daily transactions
  • Organizing/participating in special promotions, displays and events
  • Finding ways to increase sales and improve efficiencies, ensuring that sales targets are met

Managing Sales Associates

  • Human Resources - dealing with staffing issues, interviewing potential staff, conducting performance reviews, organizing training and development
  • Assigning duties on a daily basis
  • Help all staff maintain an excellent customer shopping experience
  • Product knowledge support/backup for sales associates
  • Motivating staff
  • Sales associate training - providing in-house training and organize outside rep training

Customer Service

  • Customer escalations - handling customer complaints or inquires requiring a manager
  • Manager authorizations for pricing and returns, special situations

Sales Support

  • Lead by example
  • Participate in routine day to day activities such as serving customers, cleaning, stocking shelves, etc.

Store Appearance/Image

  • Ensuring staff meet company dress code
  • Merchandising, general store appearance, floor displays and layout
  • Signage - oversee design and creation of all in-store signage

Other

  • Product visionary - researching the latest products via internet, trade magazines, or customer requests and making recommendations for purchase
  • Competitive awareness - monitoring competitors, market trends, and customer expectations
  • Marketing - identifying ways of promoting in the local community and driving traffic

Report to: Retail Store Manager

Hours: Part/Full Time Hourly, 32+ hours per week, open availability required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Sales Associate

Description:

A Retail Sales Associate must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information. Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a “people person”
  • Industry experience is an asset, either from working in the industry or being a mom!

Responsibilities

  • Customer focused
  • Product expert: Assist customers in finding the best product to meet their needs
  • Creating the best customer shopping experience
  • Assist with the merchandising of product throughout the store
  • Receiving shipments and stocking shelves on a regular basis
  • Help maintain an organized stockroom and sales floor

Report to: Store Manager & Assistant Store Manager

Hours: Part Time or Full Time Hourly, open availability is required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Furniture Sales Associate

Description:

A Furniture Sales Associate must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash/credit transactions, and merchandising product.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a “people person”
  • Furniture industry experience is a strong asset!

Responsibilities:

  • Customer focused
  • Product expert: Assist customers in finding the best product to meet their needs
  • Creating the best customer shopping experience
  • Assist with the merchandising of product throughout the store
  • Help maintain an organized stockroom and sales floor

Report to: Furniture Store Manager

Hours: Full Time and Part Time, hourly plus Commission, open availability is required for all store hour shifts

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Key Holder

Description:

A Retail Keyholder must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include delivering exceptional customer service, handling cash transactions with management functionality, leading the store team to achieve company targets, ensuring the store appearance is well maintained and merchandized according to company direction, opening and closing the store, as well as other requirements as needed.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a “people person”
  • Customer service experience (minimum 2 years)
  • Leadership ability

Responsibilities

  • Customer focused
  • Product expert: Assist customers in finding the best product to meet their needs
  • Creating the best customer shopping experience
  • Assist with the merchandising of product throughout the store
  • Receiving shipments and stocking shelves on a regular basis
  • Help maintain an organized stockroom and sales floor
  • Coaching and motivating a team of associates to reach Company objectives
  • Opening/Closing the store

Report to: Store Manager & Assistant Store Manager

Hours: Part-time and Full-time hourly positions available, open availability is required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

E-commerce Product Catalogue Specialist

Description:

The E-Commerce Product Catalogue Specialist will work closely with Online Merchandising, Purchasing and Marketing to ensure that the online product catalogue is accurate and complete. Responsible to collect all product information from multiple sources, including thorough research. Creation of compelling and accurate content so the customer can be confident about their purchasing decision.

Requirements:

  • 1-3 years working experience in e-commerce merchandising and/or retail merchandising, data maintenance
  • Advanced working knowledge of MS Excel or similar
  • Excellent problem solving skills, analytical skills and be able to multi-task
  • Excellent organizational skills, with strong attention to detail & timelines
  • Excellent written and verbal communication skills
  • Strong ability to work independently and within a team environment
  • Strong desire and a proven aptitude for continuous learning
  • An understanding of Photoshop, hand-coded HTML, CSS, HTML5, JavaScript (jQuery)
  • Firsthand knowledge of our brands and products would be an asset
  • Previous experience with Magento is an asset
  • Hands on entrepreneurial spirit and drive

Responsibilities:

  • Manages timely additions of new products and the ongoing enhancement of product catalogue and site content
  • Research product specifications; work with internal teams and vendor partners to collect product information
  • Write product details for all products and compelling content that will appeal to the consumer
  • Ensure highest levels of data accuracy, relevance and richness standards are upheld. Be able to process a high volume of information from multiple sources while ensuring a constant level of quality execution
  • Ensure accurate information on all items on the site, including descriptions, images, style attributes, shipping restrictions, pricing and any enhanced product content
  • Responsible for ongoing quality assurance checks, validating completeness and accuracy of content.
  • Upload product and confirm content is accurate and complete
  • Responsible for timely removal of discontinued product from site
  • Assits in website user testing and IT enchancements
  • Supports online marketing by ensuring promotional products are tweaked for top performance
  • Create appropriate cross-sell and up-sell opportunities throughout the site
  • Evaluate and execute special projects as assigned

Report to: Director of E-commerce

Hours: Full Time Salary, 40 hours per week, M-F, some evenings and weekends may be required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Warehouse Associate

Description:

A full-time week-day position, involving very infrequent weekend work. The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and growth with our organization.

Requirements:

  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • Previous experience as a warehouse worker an asset

Responsibilities:

  • Stocking shelves from inbound inventory shipments
  • Pulling / Picking inventory for orders, store transfers
  • Restocking shelves from overflow inventory locations
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Report to: Warehouse Lead

Hours: Full Time Hourly, open availability is required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca