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Job Opportunities

Snuggle Bugz is one of Canada's largest baby stores, with an online presence at www.SnuggleBugz.ca and 8 retail stores. We offer parents an amazing selection of mid to high end baby furniture, gear and accessories. We strive to provide the best service, products and customer experiences in the industry. We are looking for driven and energetic employees to join our family spirited team.

Here’s the Great Stuff

 

Full Benefits

Snuggle Bugz values your need to take care of yourself. We love our people and take care of them by offering a comprehensive benefit plan. 

 

Paid Vacation

Snuggle Bugz values your need to get away and spend time with your friends and family. We love our people and offer paid vacation time.

 

Discounts

Snuggle Bugz values your need to purchase products for either yourself or your friend and family. We love our people and offer employee discounts on our products.

 

BBQ’s and Events

Snuggle Bugz values your need to work hard but play hard too. We love our people and host regular BBQ’s and Employee events to ensure we can play as a team.

 

Growth Opportunities

Snuggle Bugz values your need to grow. We love our people and are so excited when we can leverage internal talent for promotions and upward movement.

 

Family First

Snuggle Bugz values you and your family. We love our people and provide flexible work solutions that suit your needs

 

Inspiring All Hands Meetings

Snuggle Bugz values your need to be in the know. We love our people and host an All hands meeting once per month. We share upcoming events, notable changes and everything Snuggle Bugz.

 

Commitment to Excellence

Snuggle Bugz values your need to recognition. We love our people and encourage employees to participate in our Commitment to Excellence Recognition Program. Winners of the program can walk away with prizes such as, gift certificates, days off, lunch with Ben or a team lunch.


 

We encourage you to check out our open opportunities, and check back next week too as there is always new things popping up as we grow our footprint across Canada 

Retail Positions Available

Additional Snuggle Bugz Opportunities – Burlington, Ontario

Assistant Retail Store Manager

Description:

The Assistant Retail Floor Manager will work with the Store Manager to manage and develop a professional staff of sales associates to drive sales, provide excellent service to our Friends, meet company goals, and maximize store promotions and marketing initiatives. Sales growth will be achieved through training and coaching your staff to accomplish their professional and financial goals. The Assistant Store Manager must also possess exceptional administrative and interpersonal skills. Assistant Retail Floor Manager responsibilities include hiring, training, coaching, merchandising, selling and exceeding Friend expectations.

Requirements:

  • 1-3 years of experience in retail management
  • Highly motivated and charismatic, energetic
  • Computer proficiency with Windows based applications
  • Retail, display design, and business training an added benefit
  • Formal sales training an asset
  • Industry experience is an asset

Responsibilities

  • Store Operations
  • Opening / Closing Store
  • Cashing out – balancing daily transactions
  • Organizing / Participating in special promotions, displays and events
  • Finding ways to increase sales and improve efficiencies, ensuring that sales targets are met
  • Managing Sales Associates
  • Human Resources – dealing with staffing issues, interviewing potential staff, performing performance reviews, organizing training and development
  • Assigning duties on a daily basis
  • Help all staff maintain an excellent Friend shopping experience
  • Product knowledge support/backup for sales associates
  • Motivating staff
  • Sales Associate Training - Providing in-house training and organize outside rep training
  • Friend Service
  • Friend Escalations – handling Friend complaints or inquires requiring a manager
  • Manager authorizations for pricing and returns, special situations
  • Sales Support
  • Lead salesperson responsible for leading by example
  • Participate in routine day to day activities such as serving Friends, cleaning, stocking shelves, etc.
  • Store Appearance / Image
  • Ensuring staff meet company dress code
  • Merchandising, general store appearance, floor displays, and layout
  • Signage – Oversee design and creation of all in-store signage
  • Other
  • Product visionary – researching the latest products via internet, trade magazines, or Friend requests and making recommendations for purchase
  • Competitive awareness – monitoring competitors, market trends, and Friend expectations
  • Marketing – Identifying ways of promoting in the local community and driving traffic
  • Assisting with the execution of regular inventory counts

Report to: Retail Store Manager

Hours: Part/Full Time Hourly, 32+ hrs per week, full/open availability required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Part Time Sr. Advisor (Keyholder)

Description:

A Sr. Advisor must be Friend (Customer) oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information. Responsibilities include delivering exceptional Friend (Customer) service, handling cash transactions with management functionality, leading the store team to achieve company targets, ensuring the store appearance is well maintained and merchandised according to company direction, opening and closing the store, as well as other requirements as needed.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a “people person”
  • Friend (Customer) service experience (minimum 2 years)
  • Leadership ability

Responsibilities

  • Friend (Customer) focused
  • Product expert: Assist Friends (Customer) in finding the best product to meet their needs
  • Creating the best Friend (Customer) shopping experience
  • Assist with the merchandising of product throughout the store
  • Receiving shipments and stocking shelves on a regular basis
  • Help maintain an organized stockroom and sales floor
  • Coaching and motivating a team of associates to reach Company objectives
  • Opening/Closing the store

Report To: Store Manager & Assistant Store Manager

Part-Time Hourly, open availability is required.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Sales Advisor

Description:

A Retail Sales Associate must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a “people person”
  • Industry experience is an asset, either from working in the industry or being a mom!

Responsibilities

  • Customer focused
  • Product expert: Assist customers in finding the best product to meet their needs
  • Creating the best customer shopping experience
  • Assist with the merchandising of product throughout the store
  • Receiving shipments and stocking shelves on a regular basis
  • Help maintain an organized stockroom and sales floor

Report to: Store Manager & Assistant Store Manager

Hours: Part-Time or Full Time Hourly, open availability is required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Director Of Marketing And Brand Management

Description:

The Director of Marketing & Brand Management will contribute to the overall business strategy and marketing execution for the growth of our company brands. It is a position that is the heartbeat of the business and linked to the customer. This position requires a deep, tactical understanding of the customer, market, competition, trends, business goals and product knowledge. It also requires strategic planning for the continued development and effective communication of company characteristics, values and attributes that define the brand and make our customers not only loyal but advocates of Snuggle Bugz.

Requirements:

  • 5+ years of marketing experience in a multichannel retail industry, preferably with ecommerce, communications, promotions/event marketing experience
  • Undergraduate degree in business or equivalent experience required
  • Brand management experience desired
  • A strong team player, mentor and coach to direct reports & cross-functional team members with well-developed “people interaction” skill set
  • Must be proactive and performance driven and be able to work under pressure in a fast paced environment
  • Experience managing a complex business with a proven success in market with brand management and innovation
  • Excellent organizational and multi-tasking skill with solid attention to detail
  • Previous experience or strong passion for Juvenile Products Industry
  • Executive presence and ability to work with senior members of large organizations
  • Strong influencer skills and ability to sell ideas within an organization

Responsibilities

  • To serve as a Snuggle Bugz Company Ambassador and maintain integrity of brand standards and goals
  • Enhance company growth from brand positioning, customer behavior, marketing communications, media analysis, competitive analysis, promotion and vendor partnerships
  • Develop and implement ongoing strategic initiatives that will deliver against business, brand and customer needs
  • Ensure strong training and development of direct reports with the goal of career development and fostering a high-performance team.
  • Demonstrate a passion to positively differentiate Snuggle Bugz from other brands by executing company message with design and merchandising
  • Lead a team in the overall planning, management and measurement of the marketing direction as it relates to the curation of the Snuggle Bugz brand
  • Develop and maintain an annual marketing plan complete with customer insight, market trends, brand positioning with clearly defined objectives and measurable goals
  • Ensures that projects adhere to timelines and exceeds high standard of execution to deliver the best brand experience to customers
  • Work closely with other departments including e-commerce, operations and finance to implement marketing strategies that align with future financial opportunities as well as meet company objectives
  • Play a key role for all business partners as the Snuggle Bugz brand management expert
  • Oversee the development of communication objectives, core messaging, creative concepts and metrics for a consistent brand communication plan
  • Support for the Visual Merchandising team on merchandising and schematics/floor plans to ensure for maximum revenue impact and visual presentation
  • Oversee the Visual team in the development of visual guidelines for stores including window strategies, standards, sign packages, graphics, and floor moves.
  • Partner and influence product teams to ensure that the needs of retail for Stores and Web are met ideally within the inline product assortment and that long term strategies are created and implemented
  • Ensures pricing and promotional strategies support financial objectives
  • Analyze competitive activities and create appropriate action and brand plans
  • Ensure focus and overseeing of social and influencer media strategy to increase social engagement
  • Maintain a high level of morale, initiative and personal motivation within the team as well as other functions
  • Evaluate and execute special projects under the direction of the president

Report to: President

Direct Reports: Marketing Team

Full Time Salary, 40 hrs per week, full availability required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Distribution Centre Associate

Description:

A full-time afternoon position, involving very infrequent weekend work. The successful candidate will be good with numbers and organization, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization.

Requirements:

  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • Previous experience as a warehouse worker an asset

Responsibilities

  • Stocking shelves from inbound inventory shipments
  • Pulling / Picking inventory for orders, store transfers
  • Restocking shelves from overflow inventory locations
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Report to: Distribution Centre Lead

Hours: Full Time Hourly (Sunday to Thursday, 2:00pm-10:00pm)

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

E-Commerce Product Category Specialist

Description:

The E-Commerce Product Catalogue Specialist will work closely with E-Commerce, Purchasing, and Marketing to ensure that the online product catalogue is accurate and complete. Responsible to collect all product information from multiple sources, including thorough research. Creation of compelling and accurate content so the customer can be confident about their purchasing decision.

Requirements:

    • 1-3 years working experience in e-commerce merchandising and/or retail merchandising, data maintenance
    • Advanced working knowledge of MS Excel or similar
    • Excellent problem solving skills, analytical skills and be able to multi-task
    • Excellent organizational skills, with strong attention to detail & timelines
    • Excellent written and verbal communication skills
    • Strong ability to work independently and within a team environment
    • Strong desire and a proven aptitude for continuous learning
    • An understanding of basic photo editing, hand-coded HTML, CSS, and data management
    • Firsthand knowledge of our brands and products would be an asset
    • Previous experience with Magento is an asset
    • Understanding of SEO principles is an asset
    • Hands on entrepreneurial spirit and drive

Responsibilities

      • Manages timely additions of new products & the ongoing enhancement of product catalogue and site content
      • Research product specifications; work with internal teams & vendor partners to collect product info
      • Write product details for all products & compelling content that will appeal to the consumer
      • Ensure highest levels of data accuracy, relevance and richness standards are upheld. Be able to process a high volume of information from multiple sources while ensuring a constant level of quality execution
      • Ensure accurate information on all items on the site, including descriptions, images, style attributes, shipping restrictions, pricing and any enhanced product content
      • Responsible for ongoing quality assurance checks on the website, validating completeness and accuracy of content. Update product info as required in order to ensure a positive customer experience at all times
      • Upload the product and confirm the content is accurate and complete
      • Responsible for timely removal of discontinued product from site
      • Assists in website user testing for IT enhancements
      • Supports online marketing by ensuring promotional products are tweaked for top performance
      • Create appropriate cross-sell and up-sell opportunities throughout the site
      • Evaluate and execute special projects as assigned

Report to: Director Of E-Commerce

Full Time Salary, 40 hrs per week, M-F, some evenings and weekends may be required.

Work Location: Snuggle Bugz Head Office, Burlington

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca