Job Opportunities

Snuggle Bugz is expanding again!  We are looking for driven and energetic employees to join our team immediately.  If you are looking for a fun and rewarding place to work, apply now!

Positions Available

Digital Marketing Specialist
Reports to: Marketing Manager
Hours: 6 Month Contract Salary Position, 40 hrs per week, M-F, some evenings and weekends may be required.

As part of the Marketing team, the Digital Marketing Specialist is responsible for the effective creation and implementation of unique marketing campaigns including email, social media and some traditional marketing channels. They will also play a role in reviewing web analytics and recommending methods to improve and optimize online marketing methods and campaigns to achieve company goal of expanding company reach, driving consumer engagement and product awareness. This position reports directly to the Marketing Manager and works closely with all members of the Marketing team and other company departments to ensure company goals are met.

If you are interested in applying for this position, please forward your resume and any additional information to careers(at)snugglebugz.ca

Customer Service Associate – Web Department (Burlington, Ontario)
Report to: Web Manager and Lead Customer Service Rep
Hours: Full-Time (40 hours per week)
Duration: 6-month contract, with potentially an option to continue

Customer Service Representatives are the first point of contact for our amazing customers and they help with any and all inquiries. Customers call in needing help with many things, including but not limited to: placing new orders, returning or exchanging an item, searching our website for an item (think personal shopper extraordinaire) and general product info. We’re looking for a cool cucumber to join our team of three at our head office in Burlington, ON.

What your average day may look like:

•  Answering incoming phone calls
•  Placing outgoing calls and following up on customers’ question
•  Using our in-house system to place customers’ online orders
•  Chatting online with customers using the chat feature on the Snuggle Bugz website
•  Responding to customers’ emails
•  Assisting customers with returning items
•  Providing above and beyond service while helping customers with their shopping needs
•  Participation in the occasional product training session.

Requirements:

•  Excellent communication skills - both verbal and written
•  Ability to work well as part of a team
•  Ninja-like skills on the internet, ability to leap to multiple sites with lightning speed.
•  Love of online shopping! It’s ok if you aren’t a shopaholic but you have to know how to do it.
•  Ability to run circles around the computer, MS Outlook, MS Word, MS Excel a must.
•  A typing speed of at least 50 wpm
•  A self-motivated, self-starter, self-assured, selfless attitude
•  A high sense of urgency and multitasking skills
•  Available to work the occasional weekend and evenings when required
•  Language Skills: Fluency in French an asset

And you know, it’s all in the details – bring a keen eye to the game

If you are interested in applying for this position, please forward your resume and any additional information to careers (at) snugglebugz.ca

Retail Store Manager (Milton, Ontario)

Description:  A full-time position including some evenings and weekends.  The successful candidate will manage and develop a professional staff of sales associates to drive sales, provide excellent service to our customers, meet company goals, and maximize store promotions and marketing initiatives. Sales growth will be achieved through training and coaching staff to accomplish their professional and financial goals. The Retail Store Manager must also possess exceptional administrative and interpersonal skills.  Responsibilities include hiring, training, coaching, merchandising, selling and exceeding customer expectations.

Requirements:  2 – 5 years experience in retail management.  The Store Manager must be highly motivated and energetic and have excellent interpersonal skills.  Computer proficiency is required and past retail, display design, and business training is preferred.  Formal sales training and Industry experience would also be assets in the role.

If you are interested in applying for this position, please forward your resume and any additional information to Careers (at) snugglebugz.ca

eCommerce Manager (Burlington, Ontario)

The  eCommerce Manager will be responsible for directing and managing the company’s e-commerce functions, including customer acquisition, conversion and retention.

Requirements:

  • 5+ years of website experience in a retail ecommerce industry
  • Working knowledge of the latest internet technologies
  • Hands on entrepreneurial spirit and drive

Responsibilities:

  • Customer Acquisition Strategies
  • Conversion Rate Enhancement
  • Customer Retention Program
  • Complete Content / Category / Product Site Management
  • Operations including managing outside 3rd party contractors
  • Customer Service
  • Any additional special projects as assigned.

If you are interested in applying for this position or would like more details on the position, please forward your resume and any additional information to careers(at)snugglebugz.ca

 

Retail Sales Associate (Burlington, Ontario)

Description:  A part-time position including some Evenings and weekends.  The successful candidates must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:  2 – 5 years retail experience.  Sales Associates must be motivated self starters requiring minimal supervision.  Experience is an asset, either from working in the industry or from being a mom!

If you are interested in applying for this position, please forward your resume and any additional information to burlington(at)snugglebugz.ca


Retail Sales Associate (Milton, Ontario)


Description:  A part-time position including some Evenings and weekends.  The successful candidates must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:  2 – 5 years retail experience.  Sales Associates must be motivated self starters requiring minimal supervision.  Experience is an asset, either from working in the industry or from being a mom!

If you are interested in applying for this position, please forward your resume and any additional information to milton(at)snugglebugz.ca

 


Retail Sales Associate (London, Ontario)


Description:  A part-time position including some Evenings and weekends.  The successful candidates must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:  2 – 5 years retail experience.  Sales Associates must be motivated self starters requiring minimal supervision.  Experience is an asset, either from working in the industry or from being a mom!

If you are interested in applying for this position, please forward your resume and any additional information to London(at)snugglebugz.ca