Careers

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide support for our marketing team.  

The Snuggle Bugz Marketing Coordinator is a motivated and organized individual with solid design skills who can support in the execution of marketing initiatives that include, but are not limited to, retail marketing opportunities, online marketing support, event planning, content creation, digital marketing and reporting that are in line with our strategic objectives 

Responsibilities: 

Coordination 

• Work with internal and external resources for campaign scheduling, approvals, copy and graphical assets, product requests, edits, etc. 
• Build creative and campaign briefs, assigning responsibilities and managing project delivery schedules. 
• Manage all marketing calendars for stakeholders 
• Plan, project manage, and execute on integrated marketing campaigns across digital, email, social, retail, and out of home channels 
• Communicate with stakeholders (retail, customer service, internal teams as required) on upcoming promotional activities and marketing initiatives 

Retail 

• Advocate for and support execution of in-store retail marketing initiatives 
• Design and implement a sustainable in-store signage delivery and re-order program 
• Manage store transfer schedule 
• Cultivate new opportunities to promote marketing initiatives and customer acquisition in-store 

Reporting 

• Responsible for regular delivery and sharing of marketing KPI’s to ensure constant commitment to and tracking of results across primary channels of marketing execution 
• Manage weekly and monthly reporting meetings 

Content and Social Media 

• Support channel development, content creation, and continuity of channel messages 

Events 

• Track and maintain the events pipeline as well as manage end-to-end logistics, promotion and presence at tradeshows and company events 

Design 

• Provide graphic design support with marketing deliverables including but not limited to reports, presentations, proposals as well as have the ability to create/revise marketing collateral including event invitations, promotional signage etc. 

Administration 

• Provide support for a variety of programs as needed including but not limited to: 
• Coordinate printing with outside services/vendors, obtain quotes, and track costs 
• Monitor inventory of all marketing collateral, promotional pieces and tradeshow giveaways 
• Coordinate all marketing meetings, including scheduling, drafting agendas, taking minutes, communicating action items, and assigning relevant tasks as required 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process. 

Qualifications: 

• Post-Secondary Education in Marketing, Communications or related field  
• Proficiency in MS Office, WordPress  
• Experience in business reporting, building presentations, and sharing analytical information  
• Some knowledge/experience working with Adobe Photoshop/Illustrator  
• Excellent organization, project management and time management skills  
• Effective verbal and written communication skills  
• Highly detailed oriented  
• Must be comfortable in a fast-paced, high-pressured, deadline-driven environment 

Additional duties and responsibilities may be added or modified as required throughout the course of your employment 

Reports to : Director of Marketing & Brand Management 

Hours: Full-Time, 40 hours per week, occasional evening and weekends (one year contract)

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca 

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide excellent customer service to our friends.  

Customer Service Advisors are the first point of contact for our amazing customers. They help our customers with any and all inquiries. Customers call in needing help with many things like: placing new orders, returns, exchanges, searching our website for an item (think personal shopper extraordinaire) and general product info. 

Responsibilities: 

• Answer incoming customer phone calls and inquiries  
• Place outgoing calls and follow up on customer’s questions and inquiries  
• Use our in-house system to place customer's internet orders  
• Chat online with customers  
• Assist customers in their return orders  
• Provide a memorable, professional and excellent Snuggle Bugz customer experience 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process. 

Requirements: 

• Excellent communication skills - both verbal and written  
• Ninja-like skills on the internet, ability to leap to multiple sites with lightning speed  
• A love of online shopping! It’s ok if you aren’t a shopaholic but you have to know how to do it  
• Proficient in the Microsoft Office Suite  
• Typing skills are at least 25 wpm  
• Ability to work in a fast-paced environment with the ability to handle multi tasks at a given time  
• And you know, it’s all in the details – bring a keen eye to the game  
• Available to work the weekends and evenings  
• Bilingualism is an asset 

Additional duties and responsibilities may be added or modified as required throughout the course of your employment 

Reports to : Customer Service Supervisor 

Location: 2160 South Service Rd W, Oakville, ON 

Hours: Flex Part-time, hourly, evenings and weekends required, scheduled shifts; approximately 8-12 hours per week in multiple shifts. 

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca 

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends. 

A Retail Sales Advisor is energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry. 

Responsibilities: 

• Customer Service in person & over the phone 
• POS Transactions for Friends (sales, inventory look ups, placing special orders) 
• Product expert: Assist Friends in finding the best product to meet their needs 
• Receiving store shipments and stock replenishment 
• Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms) 
• Assist with the merchandising & store promotional signage 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process. 

Requirements: 

• Charismatic, energetic person 
• Great Communicator (expected to communicate with Friends, Peers & Managers) 
• Proven history of working within a team environment 
• Ability to be on their feet for 6 to 8-hour shifts 
• Ability to lift and/or move 50 lbs 
• Self-Starter – ability to understand and execute tasks with minimal supervision 
• Comfort with cash handling 
• Comfort with Point of Sale (POS) 
• Comfort & understanding of email programs 
• Comfort & awareness of Social Media channels (Facebook, Instagram, etc.) 

Additional duties and responsibilities may be added or modified as required throughout the course of your employment 

Reports to : Retail Store Manager 

Location: Oakville

Hours: Part-Time: Minimum availability 15 to 20 hours/week with ability to work evenings and weekends 

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca 

Parenting is hard, and everyone wants the best for their children. That’s where we come in! At Snuggle Bugz, we look to instill confidence in parents navigating the early stages of Parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to provide support in our Distribution Centre. 

A full-time week-day position, involving infrequent weekend work. The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and grow with our organization. 

Requirements: 

• Good organization and time management skills 
• Hard working with a desire to see a job done to completion 
• Ability to lift heavy objects (50 lbs+) 

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process. 

Responsibilities: 

• Putting product away in the accurate BIN location 
• Pulling / Picking inventory from BIN locations for orders and store transfers 
• Restocking shelves from overflow inventory locations and consolidating items when necessary 
• Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat 
• Perform inventory control procedures including assigned cycle counting 
• Communicate and cooperate with supervisors and coworkers 
• Other duties as assigned 

Additional duties and responsibilities may be added or modified as required throughout the course of your employment 

Reports to: Distribution Centre Supervisor 

Hours: Flex shifts. 8 hours a week minimum availability. 

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca