Snuggle Bugz was founded in November 2006 by husband and wife team Ben & Tanya. We started with one retail outlet and a small office in the back room on Fairview St in Burlington where one of our stores is still located. Snuggle Bugz was started from a vision to provide a quality baby store where new parents could feel comfortable asking questions and discovering new products during this special time in their lives. We like to think that we provide the best selection of the highest quality brands for pregnancy, newborn and toddler.
In 2010 we opened our second location in a brand-spanking-new complex on Steeles Rd in Milton, ON. With our now two store locations we started to see more and more families and bundles of joy visiting us from all over south western Ontario. 2010 also saw our jump into a truly national business with the increase in popularity of our online store at www.snugglebugz.ca. We got ourselves a Facebook account and started building a community of amazing parents, which has been growing rapidly ever since. We thrive on uniting parents from across our great nation and providing a digital place where they can ask the same questions we see in our brick and mortar stores. We encourage you to chat with us there.
In 2011 we moved our administration out of the back of the store and into a real life office with a warehouse attached in the back. Six months later the tenants beside us moved out and we expanded to include three units of the commercial complex we still call home. In Fall 2012, we added a mezzanine level to our warehouse to help us accommodate our ever-growing selection of brands and products.
We are still family owned and operated and have been growing steadily since our inception. We place value on our customer service and innovative business practices and love the energy and enthusiasm from our customers towards family businesses and buying local. We continue to add different innovations and systems (most recently the chat feature on our website) to ensure parents can get the answers to their questions – before, during or after their purchase with Snuggle Bugz.
For more information about our locations and contact information, click here.